Privacy Policy

Last Updated: August 16, 2026

We take your privacy seriously at Sparkz Mart and we take steps to ensure your personal information is protected when shopping with us. This Privacy Policy outlines our practices for the collection, use and security of your information.

1. Information We Collect

Information we may collect at the time of your order and/or when calling us includes:

• Full name
• Delivery address
• Phone number
• Email address
• The details you give to the customer service department when you reach out to them.

2. Cash on Delivery (COD)

Currently, Sparkz Mart supports Cash on Delivery (COD) payment method.

Credit card, debit card and online payment information is not collected or stored as payment is made at the time of delivery.

3. How We Use Your Information

We only use your information when it is needed in order to:

• Process and Confirm orders
• Make arrangements for delivery of orders
• Write to you about an order
• Provide customer support
• Take care of returns, exchanges and refunds
  Continue to improve our products and services.
• Discourage and deter fraudulent or unauthorised activities.

4. Sharing Your Information

We will not sell or lend personal information.

We may share with trusted service providers, e.g. courier and delivery services, where required to do so to fulfil your order. These providers are only provided with information they need to provide their services.

We may also release information on an occasion that it is required to be made available pursuant to applicable law or a lawful government request.

5. Data Protection

We implement reasonable administrative and technical safeguards to ensure that your personal information is not accessed, used, modified or disclosed in an unauthorized way.

But, no online system can be 100% secure.

6. Cookies

We use cookies and similar technologies on our website for a variety of reasons, including to enhance the performance of our site, to better understand how visitors are using our website, and to ensure that visitors have a good shopping experience.

Cookies can be managed or disabled via your browser settings. Disabling the use of cookies may affect the functionality of some features of this website.

7. Your Privacy Choices

You may contact us to:

• Discuss some of the personal information we have about you
• Ask for rectifications of false information
• Seek clarification as to the use of your information
• Send for deletion of information where legally allowed

Note: Information may be required for legal, accounting, fraud prevention, order-related, or other purposes, and will need to be kept.

8. Children’s Privacy

Our website is not designed for children to be able to make purchases without supervision. We have no knowledge of collecting personal information from children for commercial purposes.

9. Policy Updates

This Privacy Policy may be changed as needed to keep up to date with the business and/or Internet, or if changes in the requirements apply. Updates will be posted on this page with the new date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Sparkz Mart
Office 507, Al Ahli Building, Al Qusais, Dubai, United Arab Emirates
Phone: +971 558 017548
Email: Info@sparkzmart.com